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Advisory & Consulting

Not every seller wants to hand over their account, and they shouldn't have to. Advisory gives you the same diagnosis, the same reconciliation and unit-economics system and the same prioritised plan we'd run ourselves — set up for your own team to execute, with us on call to review the numbers and unblock decisions.

Diagnose my constraint →All services

Sound familiar?

  • You already have a team — you need direction and a system, not another agency doing the clicking.
  • Account access is sensitive, or your platform terms make handover awkward.
  • You've been sold packages before and want an independent read on what's actually wrong.
  • In-house execution keeps stalling because nobody agrees on which number to manage to.

Quick answer

Advisory & consulting is Steps Ecommerce's option for sellers who want expert direction without handing over account access. We diagnose the account, hand you a written plan and the tracking system to run it, and stay available for review sessions — your team keeps the logins and does the execution.

What's included

Done for you — not a to-do list.

  • Full account diagnosis: settlements, listings, advertising, returns and unit economics
  • A written, prioritised plan — ranked by rupees, with owners and sequence
  • The reconciliation and true-COGS tracking set up on your own data
  • Working sessions with your team to hand over the method, not just the findings
  • Scheduled review calls to check the numbers and course-correct
  • An independent second opinion on any proposal or agency you're already considering

How it works

The process, step by step.

  1. 01

    Diagnose

    We review the account end to end and establish the baseline: net per channel, true COGS per SKU, RTO by courier, realised return on ad spend.

  2. 02

    Plan

    You get the findings and a prioritised plan in writing — what to fix, in what order, and what each fix is worth.

  3. 03

    Hand over

    We set the tracking up on your data and walk your team through how to run it, so the method stays with you.

  4. 04

    Review

    Regular sessions to check progress against the numbers, answer what's come up, and adjust the plan.

Useful alongside this

Free toolMarketplace Fee Calculator →Read nextWhat an e-commerce agency actually costs in India →

Not sure this is the right starting point? See how the services fit together →

Start with the diagnosis

Find the constraint first. Then decide what to fix.

No package pitch before we understand the account. The diagnosis shows you the evidence — the scope comes after, in writing.

Diagnose my main constraint →WhatsApp us