Straight answers.

Every business has a different combination of marketplaces, SKUs, operational challenges and growth priorities. We first understand the account and the work required. We then provide a written proposal covering the recommended scope, deliverables, responsibilities, timelines, reporting process and commercial terms. There are no unclear commitments: the complete engagement structure is discussed and documented before work begins.

No — you're exactly who we built this for. Sellers doing ₹0–5 lakh a month are ignored or overcharged by big agencies. Small accounts are where fee errors and RTO hurt the most, which is where we're most useful.

A findings document, in rupees: estimated settlement leakage, wrongly charged returns, unclaimed reimbursements, RTO exposure and the biggest listing gaps — with the evidence for each number. It's not a sales pitch with a price list at the end. If your account is clean, we'll tell you that too.

We do the work. Reconciliation claims get filed by us, listings get rewritten by us, campaigns get managed by us. You get reports on what was done — not a to-do list.

Amazon, Flipkart, Myntra, Ajio and Etsy, plus Shopify or a custom website for your own D2C store. Each has its own service page. If you sell somewhere else, ask — settlement maths works similarly everywhere.

We begin by reviewing your marketplace settlement data, identifying exceptions and prioritising the issues worth pursuing. Once we understand the account and workload, we share a written scope covering the recommended actions, required access, responsibilities, reporting process and expected timeline before work begins.

Most agencies start with your ad budget, because that's what they bill on. We start with your settlement file, because that's where your money is leaking. You also get operators on your account — not a junior team three layers below the person who sold you.

Yes. Our case studies show real numbers by category — we don't publish client names or borrowed logos, and we'll happily connect you with references on the diagnosis call. And the audit itself is proof: it shows your own numbers before you pay anything.

Honestly: recovery claims typically pay out in 2–8 weeks depending on the marketplace. Listing and ads improvements show in 4–8 weeks. SEO-style organic growth takes months. Anyone promising instant results is reading from a script.

We work through each marketplace's proper user-permission system wherever it exists, with the minimum access needed for the job. Everything we do in your account is logged and reported to you.